News

Chubb Service Makes News at the National Media Museum


LONDON, June 2, 2008 - Photography, film, television, radio and web exhibits draw more than 735,000 visitors to the National Media Museum (NMeM) in Bradford every year, making it the most popular museum outside of London. But what museum guests will not see exhibited amongst the interactive displays is the extent to which the museum and Chubb Fire go to ensure the safety of each visitor.  Chubb Fire is part of UTC Fire & Security, a unit of United Technologies Corp. (NYSE:UTX).

Chubb Fire, one of the UK’s leading fire safety companies, was recently selected to service the museum’s extensive fire safety system after the NMeM became dissatisfied with the service it was receiving from a different supplier.

“After working with Chubb Fire for some six years we had come to enjoy a high level of customer service, and therefore had high expectations for the incoming service provider,” said Elisha Davis, from the Museum’s Estates Department “When these weren’t met, we got back in touch with Paul Holgate from Chubb Fire, who previously looked after our account.”

The contact led to a re-tender and the reappointment of the Chubb Fire team to service not just the extinguishers, but also the dry riser and ancillary fire fighting equipment.

“The museum is comprised of two interconnected buildings,” Elisha continues, “one being the public museum with collection galleries, a café, an IMAX cinema, education workshops and conference facilities and the second building providing our office accommodation. It is an extensive site covering more than 12,500 square metres and some areas are quite difficult to access.”

Prior knowledge of the site was therefore a distinct advantage: “We brought Chubb back on board at the beginning of 2007 to carry out our annual service, along with a visual check every six months. Chubb Fire also advised us to undergo a fire risk assessment, which we recently completed and which was very beneficial in identifying areas for further improvement.

“Paul is always on hand should we have questions, and that gives us greater confidence,” Elisha adds. “Being a museum we have regular gallery refurbishments to introduce new collections, and that means our fire fighting equipment has to be moved. Again this is where Paul’s experience and his knowledge of our site is particularly beneficial.”

Chubb Fire provides fire safety products and services which help organisations to prevent, detect, contain and escape fire. Operating out of a national network of local branches in the UK, Chubb has more than 100 years experience in the fire and security industry with over 8,000 employees in the UK.

Chubb Fire is part of UTC Fire & Security, which provides fire safety and security solutions to more than one million customers around the world.  Headquartered in Connecticut, U.S., UTC Fire & Security is a business unit of United Technologies Corp. (NYSE:UTX) which provides high technology products and services to the building and aerospace industries worldwide.  For more information about Chubb visit www.chubb.co.uk or www.utcfireandsecurity.com.

Contact:

Kimberly Reidy
860-284-3094
kimberly.reidy@fs.utc.com